Services Generator Repairs

I would like to give the strongest positive recommendation for Ethan at Vermont Independent Power. The background for this positive recommendation is as follows: I had received a quote from a major company which sells and repairs generators of about $1,000 to repair a major oil leak. I called Vermont Independent Power, looking for another bid. Ethan came when he said he would, and after spending about an hour, exhaustively testing my generator, he called me to say he could find no leak whatsoever, and believed there was none. Since that time, he has done annual maintenance, always comes when he says he would, and has given me detailed feedback after each such visit. There never was an oil leak. My generator now is about 12 years old, and continues to work flawlessly when the grid power goes out. His bills for the annual maintenance were always reasonable, and included mainly his own time and a few low cost parts. I believe him to be a man of integrity, very knowledgeable about generators, and in addition, is pleasant. Mark McGrath, Greensboro. See more See less

Ethan is absolutely an amazing person! His service is always top notch, and in addition, we look forward to having a good visit when he services our generator. We are beyond impressed with Ethan's work ethic and commitment to his customers. He can not be beat! You will be pleased, we promise! Dave & Lynne Domina Eden, Vermont See more See less

Great work. Very personal. Thanks very much! See more See less

Ethan is the best and provides great service. He has maintained our whole house generator for years and gives us good advice. We highly recommend Ethan and his business. Pat Rodar Woodbury See more See less

Ethan Kittle is a true gem! He was the only one of 6 other electricians in my area (northern VT) certified by my back-up generator's manufacturer (Generac) that even responded to my Saturday morning phone call about my back-up generator's malfunction in the midst of a major storm-induced power outage, even though I'm not an established customer of his & am out of his usual service range (60 mi away). And then he took the time to talk me through l the troubleshooting, (which identified the problem to be a failed engine temperature sensor). He then did the research to identify the part (my generator is OLD), & figured out that he had an equivalent part to replace it. After I drove over to get it & installed it (remove & replace 2 small Phillips-headed bolts), my generator was back up & running just fine! My freezers & refrigerators of food were salvaged & both my tenants & out-of-state visiting relatives were very pleased to again have back-up generator power. (The electric power company's estimate was another 24 hrs before power would be restored.) See more See less

Professional and reasonable, would highly recommend👍🏼 See more See less

Ethan is professional, smart and patient. We had an issue with our generator and he spent the time to figure out the problem which resulted in multiple trips to our house. He walked us through the warranty process, returned to fix the issue and was with us every step. 10 out of 10! Thank you! Amanda & Patrick Hyde Park, VT See more See less

I reside in Hardwick and have a Genrac generator for the past 8 years. On service calls, Eathan has always been very friendly, punctual and trustworthy. The Genrac powers up on a weekly basis and has never missed a cycle. It’s one of the best investments I’ve made. See more See less

Ethan is brilliant! I’ve known him for years & he has never disappointed no matter what job I’ve asked him to do! Reliable & efficient. Unusual to find his qualities in today’s world!!! See more See less

Don't normally write reviews but Ethan was truly fantastic to work with for my whole house back up generator. He spec'd and installed the system and worked around the schedules of my other contractor activity. He was really great at explaining the system and how it functions. So glad I chose the local option. See more See less

I couldn't ask for better service. Ethan cares for my generator as if it were his own. Great attention to every detail. After each yearly service, the generator is spotless and continues to function perfectly. Highly recommend. See more See less

Ethan is great. Highly recommended. See more See less

Ethan is the best! He comes in the dead of winter, services our Generac® cleans up and always reconnected my generator to my wifi. I highly recommend his company. I recommend anyone who can, to get a Generac®whole house generator from Vermont Independent Power. It is the best investment we have ever made! See more See less

Vermont Independent Power has serviced my equipment including the GENERAC, and other electrical needs since before the inception of this company. Ethan Kittle, Owner, returns each year. He operates with precision and is thorough in his inspection, maintenance, and equipment cleaning. Ethan is an expert in his trade having both on the job experience going back many years but also brings in knowledge from having completed formal education training. The company is responsive to customer calls and setting up timely service appointments. My personal experience finds Mr Kittle to be well composed and quietly efficient and no doubt other customers would say the same. See more See less